ZoneAlarm Firewall

ZoneAlarm is a free (for personal use) firewall, which can be downloaded here

The first time you start the moove online software "Roomancer", ZoneAlarm will pop up and display this window:

Make sure to mark the checkbox shown above before clicking on "Yes".

Proceed the same way with the next window:

You now need to adjust the security settings. Select "Firewall" in the navigation bar and click on the "Main" button - you will get to see this window:

Use the scrollbars to adjust the security settings to "Medium" for both "Trusted Zone Security" and"Internet Zone Security". Click on the "Advanced" button and make sure that the "Block Trusted Zone servers" and "Block Internet Zone servers" checkboxes are not checked.

In case you chose a wrong setting, you can always change it later on by clicking on the "Program Control" button and selecting "Progamms" in ZoneAlarm:

Rightclick on the "Roomancer moove Online World Client" entry. A window will open (see pop up window to the right in the above picture) where you can make the necessary settings (green and red). The same applies to the "moove Automatic Updater", the only difference is that it does not need the "Allow server" option.

If you download things from the Shop within the community, for example, another moove program will need to access the Internet, which is responsible for downloading and importing actors, furniture etc.:

You are all set now and other moove online users should be able to visit you. If not, the problem lies elsewhere in your connection: do not use proxy servers with the moove online software "Roomancer" (deactivate proxy servers in your Internet Explorer settings under connection). You also won't be able to receive visitors if you share your internet connection with more than one PC (deactivate ICS - Internet Connection Sharing), or if your PC is part of a larger network. Ask your system administrator to make the necessary changes.